Account &
data deletion.

Account deletion is processed via email request to Support. Uninstalling Orick or signing out does not delete your account.

Orick’s published account-deletion process covers the following associated data, subject to the limited retention exceptions below.

Account information

Your registered email address, display name, username, and password hash.

Profile information

Your profile avatar, bio, community badges, and preferences.

Messages & uploaded media

Your direct and City messages, uploaded photos, videos, voice recordings, and files held by Orick.

Device & session data

Push-notification tokens, refresh tokens, session keys, and related active account credentials.

Deleting data held by Orick cannot remove screenshots, exported files, or other independent copies saved by someone else outside Orick’s control.

The timings below reflect Orick’s published deletion process. Email requests first require account-ownership verification.

Within 48 hours

Email request reviewEmail deletion requests are validated and scheduled. Support may need additional information if account ownership cannot be confirmed.

When deletion starts

Account deactivationAccount access and messaging are disabled, and the account is removed from community search and member directories.

Within 30 days

Primary-system purgeThe published permanent-purge window covers associated records in Orick’s primary databases, caches, and media storage, except records that must be retained.

30-day lifecycle

Backup rotationOrick’s published process states that secondary snapshot backups expire under a 30-day lifecycle, subject to required preservation.

These are Orick’s published service timelines, not a universal legal deadline. Opening an email draft or viewing this page does not begin a deletion request. Ask Support to confirm receipt, any verification requirements, when the applicable processing period starts, and any lawful retention exception. The website does not perform the backend deletion or confirm its completion.

• Save any information or media you want to keep before confirming deletion.
• Permanent deletion removes your account and associated data. Do not treat the processing period as a guaranteed recovery window.
• If you only want to remove particular data while keeping your account, tell Support what you want removed. Support can explain the available options.
• If you sent a request in error, contact Support promptly. Recovery cannot be guaranteed once deletion has begun.